Frequently Asked Questions about ADSL


 


What do I need for ADSL?

Before you go any further you must be a client of BT and have an analogue line to convert. Once this has been established BT need to carry out various tests on your line.

Line Length: We need to know how far you are from the exchange; you must be within 3.5km to pass. This is related to the length of the line rather than the physical distance from the exchange.

Noise: We need to ensure your line has suitable quality for ADSL.

Capacitance: Again, this is to establish line quality.

Whoosh Test: - The final test, the engineer tests again for quality on the line, this should be 45db or less.

You can carry out the line length test for yourself by dialling 17070 from the BT line you wish to use for your ADSL connection, then select options 3, 1 and 2. Hang up the phone and wait, you will be called back within 30 seconds with the result of the line test. The system will announce the result of the test i.e. TEST OK, and the distance i.e. 2.92km, if this test is ok you are half way there!

Computer Minimum Requirements.

PC Mac OS
200 Mhz Pentium (or Pentium equivalent) or above Macintosh OS 8.5 or above
32Mb RAM or above Power PC
SVGA or higher rated monitor Mouse or other pointing device
Windows 95, Windows 98, Windows NT or Windows 2000 CD ROM drive
Mouse or other pointing device  
CD ROM drive  

Can I convert ISDN / Highway?

ISDN can be converted from ISDN direct to ADSL, ensuring a minimal break in service. Highway works a bit differently and will need to be converted from Highway to analogue then to ADSL, you may experience a short break in service on this line during the conversion.

Will I require additional hardware or software?

Technically no, but if you wish to give your office true internet connectivity and security we highly recommend the installation of a Firewall. The Firewall will allow all machines that you wish to have access to the internet, the ability to connect quickly. This also serves to protect you from outside interference. As you have a static IP address which can be traced on the internet, you have to assume the worst-that one day you will be attacked and prepare for it. With a Firewall in place this will prevent all unauthorised users from accessing you network, giving you peace of mind.

What is a Firewall?

A Firewall forms part of a layer of defence on your network. It may work alone or with other Firewalls on your system forming a barrier of inspection points which analyse the data packets that make up your network traffic. This traffic is either rejected or allowed to pass through to the internal network, or commonly referred to as the Intranet. Only authorised traffic will have the ability to pass safely through and carry on its journey, therefore keeping potential wrong doers from your system.

Length of contract

Our current contract term is 12 months from date of installation.

 

 

Print this page

Request a callback

E-mail us

 
 
Tel: 01895 825 825
 
 
 
 
 
 
 
 
 
 

Web Design / Screensavers / CDRom Design / Database Design / Hosting / Email / Support / ADSL / VPN / Global Dial Up / Virus Protection
Home / Profile / Site Map / Payment / Contact Us
t: 01895 825 825
 
 
©RW Communications Ltd