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Employee of the Year

Since 2006, RW has awarded our prestigious Employee of the Year Award to the member of staff who has demonstrated the most commitment to our customers and our business. Find out who was awarded the accolade this year.

Christmas Opening Times

RW Communications Ltd would like to take this opportunity to wish you a Merry Christmas and a Happy New Year. For those of you that will be operating over the Christmas Period our office hours are as follows:

RW Formalises Relationship with The Chartered Institute for IT

RW Has been involved with the British Computer Society since 2006. Now that relationship has been taken to the next level.

Time for change

Feedback has been received, statistics have been analysed and the outcome is positive. It’s time to make a change.

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Business telephony systems remain central to the core business activities of all small to medium sized organisations in the UK. No matter how advanced integrated systems become people will always need to talk to customers and suppliers to ensure that “personal touch” is given. The clarity of voice calls will always be important and can not be compromised in any way, and the phone still remains the most important business tool in any size company.

This business practice will never change, but the way in which we make these calls is about to take a giant leap forward with the introduction of Voice over IP (VoIP) systems which are reliable, cost effective and require minimal capital outlay. With RW VoIP your view of how and where you work will change forever and all preconceptions of how a phone system works and is supported needs to be forgotten as we explain the future of telephony systems.

IP PhoneOur Voice over IP hosted PBX telephony systems are fully configured online and tested by you before we even set foot within your company. There is no PBX switchboard to install at you premises nor do we require any additional wiring to your current infrastructure. Your system is supported online by a dedicated team of engineers who are able to quickly and efficiently make changes to your phone system, handsets and call routing within minutes – no need for lengthy site visits.

Remote workers can be setup and connected from anywhere in the world making them part of your phone system and business. As with any system all internal calls are free, but with RW VoIP it does not matter where the worker is located. Overseas offices or partners can be connected in the same manner and can even be given a local telephone number. Imagine having your clients call your New York office on a 020 number or transferring callers through to your European distribution centre with no additional cost to you or the customer. These are luxuries normally reserved for large enterprise companies, but now all companies can benefit from this technology.

Features:

• Full complement of telephony features
• Auto Attendant and Voice Mail
• Incredibly feature rich, PBX Key-phones features to improve customer service and professional image – voicemail, auto attendant, hunt groups
• Your personal settings and features available from ANY phone in the company (or working from home)
• Saves costs in managing telephony systems
• Cheaper outgoing calls
• Free calls between sites and offices
and home workers
• No major hardware or maintenance costs.

Central Administration & Configuration:

• Multiple tiers of administration privileges
• Web-based management and online support by RW Communications Ltd
• Ideal for Multi-office businesses

Added Value Applications

• Voicemail, Auto-Attendant, Hot Desking
• Home-worker, Call Permissions, Call Greetings

 

Why choose RW VoIP?

Reducing Your Costs

• Lower call costs
• FREE site to site calling
• No major Capital Outlay
• Reduced line rental charges
• No PBX required
• Fully bundled features
• Call forwarding
• Call barring
• Voicemail
• Auto attendant

Improving your Productivity

• Scaleable for new employees
• Can port your existing number
• You’ll never lose a customer call
• Simple to use - Plug & Play hardware
• Remote Access & Control

For a phone system that will exceed your expectations call or email our sales team for further details:

Tel: 0845 688 6888

Email: sales@rwcommunications.co.uk

Download PDF IP Telephony