Call our sales team on 08432 48 00 00 or email your enquiry
The ability to record calls is crucial to some organisations and if you are going to keep an audio record of conversations, you will want the quality to be good. You’ll also want to store recordings safely and be able to retrieve them swiftly when you need to.
We can offer you a number of options, from market leaders, that will enable you to cost-effectively manage the recording of calls. We know from experience that it is important to implement a system that is right for your needs, which could be driven by the need for regulatory conformance or to reduce risk, or simply by a desire to enhance staff training and improve customer service.
We will work with you to make sure that you maximise the benefits of call recording and minimise the on-going cost. To that end, we can provide you with your own on-site storage solutions or provide unlimited and secure off-site storage and archiving facilities through our secure and resilient cloud-based computing environment.
Concorde IT Group © 2013. All Rights Reserved